Shipping & payment conditions

Shipping & Payment: We ship the products you purchase at cost price over professional service providers. Due to the partly very high weights and large dimensions of the packs, the freight costs and the partial delivery times are longer, however, 1-2 days longer (espacially when shipping to locations outside Germany). The shipping costs are indicated separately in the shopping basket and on the invoice. Please make sure that you have choosen the correct country of delivery in your shopping basket. Please note that you must bear the costs of return in the event of a cancellation. Of course you can also pick up and return the products. Please make an appointment!

Price display depending on country of delivery: We have implemented the requirements of the reform of the European Union's VAT law, which is to be applied from 01.07.2021, and from now on we will already show the VAT applicable to the respective country of delivery in the order process. The net prices are the same for all customers and countries. However, depending on the destination country, the gross price and of course the freight costs will change due to the (unfortunately) different VAT rates applicable there. To ensure that you see the correct final prices and VAT rates for your country of delivery, please select your country of delivery in the top menu next to the globe below the language setting. Or you can create a customer account and enter the delivery country there. Then the shop will also show the prices valid for you after you have logged in as a customer.

Business customers (B2B) from other EU countries (with valid VAT ID) receive net prices without VAT.  End customers from non-EU countries (e.g. Switzerland) will also receive net invoices without VAT when we ship the goods and must then pay the import VAT applicable in their country of destination when importing the goods. Please note: We do not sell and ship e.g. to the UK and the USA. Please check the selection list of delivery countries to see if your destination country is included. If the goods are collected from our office, the VAT rate for Germany of 19% always applies. If you have any questions, please call +49 (0)2405 47490 or send an e-mail to service@forcemotion.de.